Two pieces of communications came across my desk in the past few weeks and they both gave me a fantastic
consumer experience.
Here is one example:
Hello Philip,
(Your book asked to write you a personal note - it seemed unusual, but who are we to say no?)
Holy canasta! It's
me... it's me! I can't believe it is actually me! You could have picked any of
over 2 million books but you picked me! I've got to get packed! How is the
weather where you live? Will I need a dust jacket? I can't believe I'm leaving
Mishawaka, Indiana already - the friendly people, the Hummer plant, the
Linebacker Lounge - so many memories. I don't have much time to say goodbye to
everyone, but it's time to see the world!
I can't wait to
meet you! You sound like such a well read person. Although, I have to say, it
sure has taken you a while! I don't mean to sound ungrateful, but how would you
like to spend five months sandwiched between Jane Eyre (drama queen) and
Fundamentals of Thermodynamics (pyromaniac)? At least Jane was an upgrade from
that stupid book on brewing beer. How many times did the ol' brewmaster have
one too many and topple off our shelf at 2am?
But hey, enough about me, I've been asked to brief you on a few things: We sent your order to the following address: Philip Khoury Lvl 5, 2-12 Foveaux St Surry Hills, Sydney, NSW
We provide quick shipping service to all our customers. You chose International Priority Mail shipping, your book should arrive within 5 - 14 business days. Your order should arrive no later than Friday, October 30. Please keep in mind this is not an expected delivery date, but the last possible date of delivery before the order is considered lost in transit.
If you have any questions or concerns, please email my friends in Customer Care at help@betterworldbooks.com. If you could please include your order number (10738785) that would be very helpful.Eagerly awaiting our meeting, The 50th Law
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